Terms of Service

Effective October 9, 2026 · Last updated October 9, 2026

These terms are the agreement between you and K-Wave for using Hanal. We have tried to keep them short and clear. Please read them, especially the sections on purchases and refunds.

The short version

1. About these terms

Hanal (한알) is operated by K-Wave (케이 웨이브), a sole proprietorship registered in the Republic of Korea (“K-Wave”, “we”, “us”). These terms apply to hanalkorean.com, app.hanalkorean.com, and all Hanal courses and features (the “Service”). By creating an account or using the Service, you agree to these terms and to our Privacy Policy.

2. Who can use Hanal

You must be at least 14 years old to create an account. If you are under the age of majority where you live, please use Hanal with the permission of a parent or guardian, who must agree to these terms for you before any purchase.

3. Your account

4. What we offer

“14 days” describes how the course is structured. How quickly you learn depends on you and your practice, and we cannot guarantee a particular result.

We keep improving Hanal. We may update lessons, audio, and features. We will not remove the core content of a course you have paid for while we continue to offer that course.

5. Purchases and payment

Our online orders are processed by Lemon Squeezy, which is our reseller and merchant of record for all orders. Lemon Squeezy handles checkout, payment, sales tax or VAT, invoices, and refunds, and its buyer terms also apply to your purchase.

6. Refunds

7-day money-back guarantee. If you are not happy with a purchase, email hello@hanalkorean.com within 7 days of the purchase date and before you have finished Day 7 of the Hangul Reading & Writing course, and we will give you a full refund. You do not need to give a reason. Once Day 7 is finished, you have completed half of the whole course, so the guarantee no longer applies. Day 1 and Day 2 are free, so you can try the course before you buy.

7. Right of withdrawal (EU and UK)

If you live in the European Union or the United Kingdom, you normally have 14 days to withdraw from an online purchase. Hanal is digital content that you can use as soon as you pay. At checkout, you will be asked to agree that your access starts immediately and that you therefore lose this statutory right of withdrawal once access begins. Our 7-day money-back guarantee in section 6 still applies to you.

8. Using Hanal fairly

Hanal’s lessons, text, audio (including HANA’s voice), illustrations, songs, worksheets, and software belong to K-Wave or its licensors and are protected by copyright and other laws. We give you a personal, non-transferable right to use them for your own learning.

You may print the worksheets for your own practice. You may not:

If you would like to use Hanal with a class or group, please contact us.

Sharing a name card you made at hanalkorean.com/name, or a certificate you earned, is welcome.

9. Ending your account

You can stop using Hanal and ask us to delete your account at any time. We may suspend or close an account that seriously or repeatedly breaks these terms. Where possible, we will tell you first and give you a chance to fix the problem. If we close the Service or a paid course entirely, we will tell you in advance.

10. Disclaimers

We work hard to keep Hanal accurate and available, but the Service is provided “as is”. It may sometimes be unavailable, for example during maintenance. Pronunciation guides, romanization, and name cards are learning aids and approximations. Nothing in these terms limits rights you have as a consumer under the law of your country that cannot be waived by contract.

11. Limitation of liability

To the extent the law allows, K-Wave is not liable for indirect or consequential losses arising from your use of the Service. Our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim. This does not limit liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot legally be limited.

12. Changes to these terms

We may update these terms as Hanal grows. If a change is significant, we will tell you by email or in the app before it takes effect. If you do not agree with the new terms, you can stop using Hanal. Changes do not apply to purchases you made before them.

13. Governing law and disputes

These terms are governed by the laws of the Republic of Korea. If you are a consumer, you also keep the protection of mandatory laws in the country where you live, and you may bring a claim in the courts where you live. If you have a problem, please email us first. Most issues can be solved quickly.

14. Contact and business information

Business nameK-WAVE (케이 웨이브)
RepresentativeSookbin Bae (배숙빈)
Business registration no.337-21-02230
Mail-order business report no.2026-경기파주-4074 (통신판매업 신고번호)
Address101, 110 Dongpae-ro 51beon-gil, Paju-si, Gyeonggi-do, 10902, Republic of Korea (경기도 파주시 동패로51번길 110, 101호)
Emailhello@hanalkorean.com
Phone+82 10-7602-6272 (010-7602-6272)